How do I track my shipment?
+You can track your shipment by the tracking page on our website, so you can track of your shipments around the clock, seven days a week, and from anywhere on the following link: Order Tracking
What is wepik gift Service?
+Wepik Gift offers gift wrapping, service and flowers bouquets o and delivers them a quickly to those you love.
Is my personal information safe with wepik?
+We keep your personal information confidential and secured, we only use it to create accounts and deliver shipments.
How can I check the status of my shipment?
+You can check your shipment status through the customer user page, the tracking link on our website or by sending us a message on WhatsApp.
Can I change my delivery address?
+Yes, you can do that by contacting customer service.
How much does shipping cost?
+The shipping cost is determined by the weight of the shipment or the contract.
How do I contact customer service?
+You can contact us via WhatsApp, e-mail or the following link: Contact Us
What is Wepik’s Missing Shipments policy?
+The customer is compensated in the event of damage or loss of the goods while they are in the custody of Wepik by contacting the customer service to open a follow-up file with the concerned department to take the necessary action.